Privacy Policy
At Home Care Supports, we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices for collecting, using, disclosing, and safeguarding your personal data. You consent to the practices described in this policy by engaging with our services.
1. Information We Collect
We may collect the following information from individuals receiving our home care services and their families:
a. Personal Information:
Names, contact details, addresses, and other relevant identification information.
Health-related information is necessary for providing appropriate care and support.
Emergency contact details for your safety and well-being.
b. Usage Information:
Information about your interactions with our services, such as communication logs, service preferences, and feedback.
Technical data such as IP addresses, browser types, and device information for analytical purposes.
2. How We Use Your Information
We use the collected information for various purposes, including:
Providing personalized care services tailored to your needs.
Managing scheduling, communication, and coordination of care.
Responding to inquiries, requests, and concerns.
Ensuring the safety and security of both care recipients and care providers.
3. Sharing of Your Information
We may share your information under the following circumstances:
With our dedicated caregivers and staff, to ensure adequate care delivery.
With relevant healthcare professionals and authorized representatives for coordinated care.
In compliance with legal requirements or to respond to lawful requests from public authorities.
In connection with mergers, acquisitions, or other business transitions, subject to maintaining the confidentiality of your information.
4. Your Choices
You can:
Update your preferences regarding communications and services.
Opt-out of promotional communications via the provided unsubscribe mechanism.
Ask us to delete your data.
5. Changes to this Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the revised policy on our website.
6. Contact Us
For questions or concerns about this Privacy Policy, please get in touch with us.
By engaging with Home Care Supports, you acknowledge that you have reviewed and understood this Privacy Policy, consenting to the described practices.